SwoopdThe Swoopd blog
Practical tips for tradies on winning more jobs from the calls you already get.
Automatic booking vs callback to quote: which jobs should book themselves
Some jobs should book straight into your calendar. Others need a callback and a proper quote. Here is how to tell them apart and set it up right.
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Get more 5-star Google reviews on autopilot after every job
Google reviews win you new work, but asking for them is the bit that always gets forgotten. Here is how to ask after every job, automatically.
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How many jobs are you losing to missed calls?
Every missed call is a customer ringing the next tradie on the list. Here is how to work out what those calls are really costing you each year.
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Speed to lead: why the first tradie to reply almost always wins the job
When a customer needs a tradie, they ring around and book whoever answers first. Here is why speed to lead wins, and how to be the fast one.
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How to turn after-hours and weekend calls into booked jobs
Plenty of good jobs ring in after 5pm and at weekends. Here is how to catch those calls and turn them into bookings without working around the clock.
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Why customers don't leave voicemails any more, and what to do about it
Hardly anyone leaves a voicemail these days. They just hang up and ring the next tradie. Here is why, and how to catch those callers instead.
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Missed call text-back: what it is and why it wins tradies more jobs
Missed call text-back sends an instant reply to anyone you miss. Here is how it works and why it turns lost calls into booked jobs for tradies.
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Do you need a receptionist, or just missed-call recovery?
A receptionist costs thousands a month and clocks off at five. Here is an honest look at when you need one and when missed-call recovery does the job.
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How to follow up every missed call automatically, without lifting a finger
Every missed call is a job that might walk. Here is how to follow up every single one automatically, so you stop losing work to the tradie down the road.
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The weekend problem: capturing calls when you are flat out on the tools
Weekends and busy job sites are when you miss the most calls and lose the most work. Here is how to capture those leads without stopping the job.
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