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Swoopd for property managers

Every missed tenant call replied to, even mid inspection.

Tenants ring when something has broken, not when it suits. Swoopd replies to missed calls, works out how urgent the repair is and books it in while you are out on inspections.

Property managers using Swoopd

The jobs Swoopd books for you

Swoopd knows the work, asks the right questions and books it like you would have.

Maintenance requests
Tenant callouts
Inspection bookings
Owner enquiries
Emergency repairs
After hours issues
Listings, included in Pro and Business

Your rentals, answered on WhatsApp.

Keep your rental properties in Swoopd, with photos, rent, address, links and open home times. Type them in, or paste the listing page link and Swoopd fills in what it can, then add photos from your phone. When someone asks about a rental, the assistant answers from your listing.

Answers questions about your rentals
Books people into your open homes
Books private viewings in your calendar
Sends the application link
Sends holiday guests your booking link

Listings comes with the Pro and Business plans and is included in the 14 day free trial. It is not on Starter. The assistant sends holiday guests your booking link but does not take the booking itself. Listings don’t sync with your property software or the portals: you add them in Swoopd. New property accounts start with two sample listings so you can test the assistant from your own phone, and tenants never see them.

Example week

A week of missed calls, answered.

A representative example of a week once Swoopd is catching the calls you cannot. Not a real property manager's figures.

Representative exampleProperty managers at work
The Monday morning backlog

A property manager comes back from a morning of inspections to a run of missed calls. Swoopd has already replied to the tenants on WhatsApp, sorted the burst pipe from the sticking window, sent an urgent alert about the pipe and booked the routine repairs in.

19
missed calls in the week
12
repairs and viewings booked in
1
urgent alert, for the burst pipe

How Swoopd works

Set up in minutes. No new number, no app for your customers.

1
Forward your missed calls
Point unanswered calls to your Swoopd number. Keep your own mobile.
2
Swoopd replies on WhatsApp and qualifies
Within seconds it asks what the job is, how urgent, and when it suits. Tenants can send a photo of the problem and the assistant looks at it.
3
The job lands in your calendar
Booked and ready, with the customer details and the job written up. It can show in Google, Apple or Outlook calendar too.
Runs on autopilot

Set it once.
It works every day.

Swoopd handles the follow ups, reminders and reports so you do not have to think about them.

9:41
Swoopd Running automatically
New lead captured
MJ
Mike Johnson
Burst pipe · 14 Marine Parade
New
Hi! Thanks for reaching out to Dave's Property Management. What do you need help with? For example: maintenance request, leak or water damage, heating or hot water, electrical issue, or just describe the issue.
Auto replied 2 seconds after the missed call
SW
Sarah Williams
Quiet for 2 hours
Hi, just following up. Did you still need help? Reply here and we'll get back to you.
Sent automatically after 2 hours
DT
Dave Tanner
No hot water · Job done
Done
Thanks for choosing us today. Mind leaving a quick review? It takes 30 seconds.
★★★★★
Sent 30 minutes after the job is done
Urgent lead: burst pipe in Sumner.
EC
Emma Clarke
+64 21 555 0194 · Emergency
Call Emma now
Alert by push and email
This month
12
Jobs booked
$4,200
Est. value booked
Estimated value of work booked
Emailed automatically on the 1st
6pm briefing
Leads today5
Jobs booked3
Jobs tomorrow4
Callbacks owed1
Also at 7am and 11:30am
New enquiry by email
TB
Tom Baker
Website form · Fence repair, Riccarton
New
Thanks Tom, got your enquiry. Are you free Thursday at 10am?
Captured from your website form as a new lead
LT
Lucy Thompson
You took over · assistant paused
Hi Lucy, it's Jo from the office. The plumber can come Thursday at 2pm. Does that work?
Hand the chat back when you're done
New job assigned
AP
Ana Patel
Leaking tap · Riccarton
To Jo
Handed to Jo, who covers Riccarton

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