Now live in New Zealand

Miss the call.
Win the job.

Swoopd texts back every missed call in seconds, qualifies the lead, and books the job straight into your calendar. Set up in minutes, no call centre.

Start free — 14 days Watch demo
Built in New Zealand, for Kiwi tradies
9:41
Missed call — +64 21 555 0194
Swoopd responding now...
Hey! What can we help with?
Burst pipe, water everywhere
How urgent? And your address?
Emergency. 14 Marine Parade, Sumner
Tuesday 9am — 18 min from last job. Book it?
Yes please
Job booked — Tue 9am · Sumner
You were under a sink. Swoopd handled it.
24/7
Always answering
<30s
Text back, every time
14d
Free trial
10m
Setup time
See it in action

Watch Swoopd
catch a missed call.

A quick look at how a missed call turns into a booked job — start to finish.

Watch with sound
The dashboard

Everything in one place.
On any device.

Leads, calendar, analytics, payments — all designed for tradies who are on the tools, not at a desk.

Your day at a glance — leads today, jobs booked, your conversion rate and average reply time, plus your latest leads and the revenue Swoopd has recovered.

app.swoopd.io
Swoopd
swoopd
Dave's Plumbing
Dashboard
Leads7
Calendar
Analytics
Payments
Settings
Dashboard
Sunday 10 May 2026 · Christchurch
Leads today
4
+2 from yesterday
Booked this week
3
$1,380 recovered
Conversion rate
76%
last 30 days
Avg response
9s
Goal: under 15s
Recent leads
MJ
Mike Johnson
Burst pipe · 3m ago
Booked
SW
Sarah Williams
Leaking tap · 12m ago
Booked
DT
Dave Tanner
No hot water · 41m ago
In progress
EC
Emma Clarke
Blocked drain · 1h ago
New
Revenue recovered — 14 days
app.swoopd.io
Calendar
Smart scheduling · traffic aware
Calendar
All bookings
+ New booking
Thu
7
Fri
8
Sat
9
Sun
10
Mon
11
Tue
12
Wed
13
Route · Sunday 10 May · Traffic aware
08:00 AM
James Reed · 91 Fitzgerald Ave, Sydenham
Electrical fault
DV
11:30 AM
Sarah Williams · 52 Fitzgerald Ave, Merivale
Leaking tap
MC
02:00 PM
Mike Johnson · 14 Marine Parade, Sumner
Burst pipe
DV
app.swoopd.io
Leads
All 7
New 1
In progress 1
Booked 3
Cancelled 1
MJ
Mike Johnson
Emergency
Booked
Burst pipe · 14 Marine Parade, Sumner · 2 days ago
Booked: Sun 10 May at 2:00 PM
$450
est. value
SW
Sarah Williams
Urgent
Booked
Leaking tap · 52 Fitzgerald Ave, Merivale · 3 days ago
Booked: Sun 10 May at 11:30 AM
$180
est. value
DT
Dave Tanner
Today
In progress
No hot water · 8 Ilam Road, Ilam · 4 hours ago
$250
est. value
book.swoopd.io/daves-plumbing
DP
Dave's Plumbing
Plumber
Powered by Swoopd
Step 1 of 4
What do you need help with?
Job type
Burst pipe Leaking tap No hot water Blocked drain Gas fitting
How urgent?
Emergency
Today
This week
Continue →
app.swoopd.io
Today's route
3 stops · 24 min driving
Sunday 10 May · ordered to cut your driving, with live traffic
1
9:00 AM · 1h
John · Roof repair
2 Martindales Road
Navigate
10 min drive · leave by 9:50 AM
2
10:00 AM · 1h
Samantha Jones · No hot water
16 Stoke Street · tap to call
Navigate
18 min drive · leave by 1:42 PM
3
2:00 PM · 1h 30m
Mike Johnson · Burst pipe
14 Marine Parade, Sumner
Navigate
Works for anyone who misses calls
PlumbersElectriciansLocksmiths Heat pump installersBuildersRoofers Drain layersGasfitters PaintersLandscapers Property managersHandymen CleanersCarpet cleanersWindow cleanersReal estate agentsSales reps
Built for your trade

Made for the way you work.

Swoopd knows the jobs, the urgency and the lingo of your trade, so every missed call gets answered the way you would have.

Plumbers
Burst pipes and blocked drains booked while your hands are full.
Electricians
No power callouts answered the second you cannot pick up.
Builders & carpenters
Quote requests captured from site, not lost to voicemail.
HVAC & gas
After hours heating and gas jobs booked straight in.
Landscapers
Garden and maintenance enquiries followed up automatically.
Roofers
Storm and leak calls caught before they ring the next roofer.
Painters & decorators
Repaint enquiries replied to while you are up the ladder.
Locksmiths
Lockout calls answered instantly, day or night.

Not listed? Swoopd works for any business that runs on missed calls. Start free

How it works

Three steps.
Zero missed jobs.

Set up in 10 minutes. Swoopd runs around the clock so you never have to.

01
Missed call, instant text back
Swoopd spots the missed call and texts the caller on WhatsApp within seconds, before they ring the next tradie.
02
The bot qualifies and books
It asks what they need, where they are and when works, then books the job, or arranges a callback if the customer would rather talk.
03
Job lands in your diary
A confirmed booking with job type, address and a traffic aware time drops into your dashboard. You just show up and get paid.
Our mission

No tradie should lose a job
to a missed call.

Swoopd started with one frustration: the best tradies are the busiest, and the busiest miss the most calls. Every missed call is a customer already dialling the next name on the list. We built Swoopd so that never costs you the work.

Tradies first
We build around how you actually work: on the tools, on your phone, between jobs. If it does not save you time, it does not ship.
Every call is a job
A missed call is real money ringing the next name on the list. We treat every one like the booking it could become.
Honest and simple
Clear pricing, no contracts, no jargon. Start free and cancel anytime. You always see exactly what Swoopd is worth.
Made for here
Local numbers, local support, and a bot that sounds like a Kiwi tradie. Built for the trades that keep New Zealand running.
The cost of a missed call

Miss the call,
lose the job.

When you cannot pick up, the job is usually gone before you even know about it.

85%
of callers never try again if they do not reach you the first time.
Keap
62%
ring a competitor immediately when a call goes unanswered.
Dialzara
78%
hire the first business that gets back to them.
MIT / Lead Connect
88%
would rather get a text back than a voicemail callback.
Twilio
Like a receptionist, without the salary

Your front desk
that never clocks off.

Answering every call, qualifying the job, booking it in, chasing the review — that is a receptionist's whole day. Swoopd does the same in seconds, around the clock, for a fraction of the price.

A receptionist
$60,000 + a year
  • ✕ Forty hours a week, then clocks off
  • ✕ Sick days, annual leave, training
  • ✕ One call at a time
  • ✕ Nothing after five or at weekends
Swoopd
The same job, done
$99 a month
  • ✓ Twenty four hours a day, every day
  • ✓ Never off sick, never on leave
  • ✓ Every call at once, replies in seconds
  • ✓ Weekends, nights and public holidays

Why pay over $60,000 a year for a front desk when Swoopd does it from $99 a month?

Start free — 14 days
Features

Everything a tradie
actually needs.

Email enquiries too New
Forward your website form or Gmail enquiries to your private Swoopd address and each one becomes a lead automatically, with the customer's details and any photos attached, right alongside your missed calls.
WhatsApp first
Fires on WhatsApp instantly with your business name. SMS fallback for callers without WhatsApp. Live across New Zealand — Australia coming soon.
Smart calendar
Traffic aware slot suggestions based on your location and existing bookings. No double bookings. Syncs to Google Calendar automatically.
Lead qualification
Job type, urgency, suburb, name, email, address. All captured from the conversation before you even know there was a call.
CRM built in
Follow ups, callbacks, meetings, quotes. Track every contact through the pipeline with task lists and status updates. Not just leads.
Swipe to complete
Swipe a job card to mark it done. Task checklists on every booking. Built for one hand on your phone between jobs.
ROI proof
Monthly report shows exactly how many jobs Swoopd recovered and what they were worth. Share it with your accountant or partner.
Invoicing and payments
Create invoices from bookings. Xero sync. Stripe payment links. Chase overdue payments with one tap.
24/7 automatic
Weekend calls, after hours, public holidays. Urgent leads get an instant alert to the owner. The bot never sleeps.
Booking widget
Embed on your website. Customers book a time or request a callback. Bookings land straight in your calendar.
Runs on autopilot

Set it once.
It works every day.

Swoopd handles the follow ups, reminders and reports so you do not have to think about them.

9:41
Swoopd Running automatically
New lead captured
MJ
Mike Johnson
Burst pipe · 14 Marine Parade
New
Hi, you've reached Dave at Dave's Plumbing. What do you need?
Auto replied 2 seconds after the missed call
SW
Sarah Williams
Quiet for 2 hours
Hi, still keen to get that sorted? Reply here and we'll lock in a time.
Sent automatically after 2 hours
DT
Dave Tanner
No hot water · Job done
Done
Thanks for choosing us today. Mind leaving a quick review? It takes 30 seconds.
★★★★★
Sent when you mark the job done
Urgent lead — burst pipe in Sumner.
EC
Emma Clarke
+64 21 555 0194 · Emergency
Call Emma now
Instant alert to your phone
This month
12
Jobs booked
$4,200
Recovered
Revenue recovered — 14 days
Emailed automatically on the 1st
End of day
Leads today5
Jobs booked3
Revenue booked$940
Callbacks owed1
Every evening at 6pm
New enquiry by email
TB
Tom Baker
Website form · Fence repair, Riccarton
New
Thanks Tom, got your enquiry. Are you free Thursday at 10am?
Captured from your website and booked in
Connects to your tools

Keep your tools. Add Swoopd.

No rip and replace. Swoopd catches the missed call and books the job, then passes it into the accounting, calendar and job management you already run.

WhatsApp
Google Calendar
x
Xero
S
Stripe
CSV export
Booking widget
Messenger Coming soon
SMS Add on, NZ short code
Zapier Coming soon
M
MYOB Coming soon
M8
ServiceM8 Coming soon
T
Tradify Coming soon
F
Fergus Coming soon
sP
simPRO Coming soon
ST
ServiceTitan Coming soon
Case study

A week of missed calls, recovered.

What a typical week looks like once Swoopd is catching the calls you cannot.

Plumber working under a kitchen sink in a New Zealand home
The Friday afternoon rush

A Christchurch plumber misses eleven calls in a week, up ladders, under sinks, mid job. Swoopd texts every one back within seconds, asks what the job is and when it suits, and books eight of them straight into the calendar. No voicemail, no callback tag, no lost work.

11
missed calls
in the week
8
booked back
automatically
~$3,400
work recovered
that week
Plan comparison

Find the right plan.
Scale as you grow.

All plans include a 14 day free trial. Cancel anytime.

Starter
$99 NZD
per month
Start free
Most popular
Pro
$179 NZD
per month
Start free
Business
$399 NZD
per month
Start free
Usage
Team membersTradies on the account
1
Up to 5
Up to 25
Channels
Voice (missed call detection)
✓
✓
✓
WhatsApp auto reply
✓
✓
✓
Branded WhatsApp numberSend from your own branded WhatsApp
—
Coming soon
Coming soon
SMS short codePaid add on — shared or dedicated, 4 or 6 digit
Add on
Add on
Add on
Facebook Messenger
—
Coming soon
Coming soon
Scheduling
Lead dashboard
✓
✓
✓
Smart calendar + booking
✓
✓
✓
Traffic aware routing
✓
✓
✓
Public booking widget
✓
✓
✓
Team
Owner alerts
✓
✓
✓
Team job notifications
—
✓
✓
Job assignment to team members
—
✓
✓
Team performance reportingRevenue recovered per tradie and per area
—
—
✓
Roles & permissionsOffice vs field tech access
—
—
Coming soon
Integrations
Google Calendar sync
✓
✓
✓
Xero accounting sync
—
✓
✓
CSV data export
✓
✓
✓
Advanced
AI qualification modeNatural language conversation engine
✓
✓
✓
Analytics dashboard
Full
Full
Full + team
Invoice + payment link
✓
✓
✓
CRM pipelineFollow up, meeting, quote sent statuses
✓
✓
✓
Booking task lists
✓
✓
✓
Monthly ROI reportRevenue recovered, conversion rate, funnel
Full
Full
Full + team
Returning customer detection
✓
✓
✓
Urgent lead escalationInstant alert for emergency jobs
✓
✓
✓
Swipe sideways to compare all plans →
★★★★★
37%
of 1 star Google reviews specifically mention unreturned or missed calls.
Source: SwingPoint Media
Swoopd catches every missed call — before it becomes a 1 star review.
Revenue at risk

How much is a missed call
actually costing you?

Most tradies miss around six calls a week. Slide your numbers in and see what that is worth.

Estimated monthly revenue at risk
$3,185
That is around $38,220 a year walking to your competitors.
Stop losing it →
Pricing

Simple pricing.
Serious returns.

Less than the price of a coffee a day. One recovered job pays for three months.

Starter
$99 NZD
per month · 14 day free trial
About $3.30 a day, less than a flat white
  • AI missed call bot + auto reply
  • Smart calendar + booking
  • Traffic aware routing
  • Lead dashboard + CRM
  • Analytics + monthly ROI report
  • Google Calendar sync
  • 1 team member
Start free trial
Most popular
Pro
$179 NZD
per month · 14 day free trial
  • Everything in Starter, plus:
  • Up to 5 team members
  • Branded WhatsApp on your number (coming soon)
  • Xero accounting sync
  • Priority email support
Start free trial
Business
$399 NZD
per month · 14 day free trial
  • Everything in Pro, plus:
  • Up to 25 team members
  • Team performance reporting
  • Priority phone + WhatsApp support
  • Roles & permissions · coming soon
Start free trial
Enterprise
More than 25 tradies, or need extra security?
Custom team sizes, single sign on (SSO), audit logs, priority onboarding and a dedicated account manager. Built around how your business runs.
Contact us
FAQ

Questions tradies ask
before they switch.

What is Swoopd?
Swoopd is a missed call recovery tool for tradies. The moment you cannot answer, it texts the caller straight back, asks what they need, qualifies the job and books it into your calendar automatically.
How fast does Swoopd reply to a missed call?
Within seconds. The text goes out the moment your phone rings out, so the customer hears back from you before they call the next tradie on the list.
Can Swoopd catch my email and website enquiries too?
Yes. Forward your website form or Gmail enquiries to your private Swoopd address and each one turns into a lead automatically, with the customer's details and any photos attached. Missed calls and email enquiries then sit together in one Leads list, so nothing slips through.
Do I need a new phone or a new number?
No. Swoopd works alongside your existing mobile number. You keep your phone and your number exactly as they are.
How much does Swoopd cost?
Plans start at $99 per month with a 14 day free trial. One recovered job usually pays for several months.
Which trades is Swoopd for?
Plumbers, electricians, builders, roofers, painters, locksmiths, gasfitters, drainlayers, cleaners, heat pump installers and more. Any trade that books work over the phone.
Is Swoopd available in Australia?
Swoopd is live across New Zealand now. Australia is coming soon — email hello@swoopd.io to register your interest and we'll let you know the moment it opens.
What happens with bigger or complex jobs?
For larger or unusual jobs, Swoopd collects the details and books a callback to quote rather than auto booking a slot, so you stay in control of the work you take on.
Is the text back automated, or do I have to reply myself?
It is fully automated. Swoopd handles the whole conversation, qualifies the lead and either books the job or arranges a callback without you lifting a finger.
Contact

Talk to a real person.

Questions about plans, setup, or whether Swoopd fits your trade? Send us a message and we will get back to you, usually within one working day.

hello@swoopd.io Existing customer? Log in

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