Swoopd replies to the calls you miss on WhatsApp within seconds, qualifies the lead, and books the job straight into your calendar. Your own receptionist, for a fraction of the price.
The best tradies are the busiest, and the busiest miss the most calls. Every missed call is a customer already dialling the next name on the list. We built Swoopd so a missed call never costs you the job.
Set up in 10 minutes. From the missed call to the booked job to the review, Swoopd runs the lot while you are on the tools.
Swoopd spots the missed call and texts the caller on WhatsApp within seconds, before they ring the next tradie.
It asks what they need, where they are and when works, and looks at any photo they send. Then it books the job, sets up a quote visit for the bigger ones, or arranges a callback if they would rather talk.
A confirmed booking with job type, address and a traffic aware time drops into your dashboard. You just show up.
Forward your website form or Gmail enquiries to your private Swoopd address and each one becomes a lead automatically, with the customer's details and any photos attached, right alongside your missed calls.
MessengerEnquiries sent to your Facebook page are answered the same way as a missed call. The bot asks what they need, takes a name and number, and books the job, on every plan.
Your leads sit on the left and the conversation on the right, with tags, snooze and quick replies that never send on their own. Tap Take over to reply yourself, then hand the chat back when you're done.
WhatsAppFires on WhatsApp within seconds, signed with your business name. SMS text-back is built and coming as a paid add-on for NZ, on a local short code. Live across New Zealand, with Australia on the roadmap.
Real estate agents, property managers and holiday rental businesses keep their properties in Swoopd with photos, prices and open home times. The assistant answers questions about them, books people into open homes and viewings, and sends holiday guests your booking link. On Pro and Business.
It offers traffic aware slots, shows the whole month at a glance and is built to avoid double bookings. Your jobs go into a Swoopd Bookings calendar in Google, and if you move one or add your own event there, Swoopd follows it. A private link shows them in Apple Calendar or Outlook too.
Job type, urgency, suburb, name, email, address. All captured from the conversation before you even know there was a call.
Set up each service with a price, size, brand or colour options and brochure links. Turn it on in Settings and the assistant gives customers a guide price and sends them the right brochure.
Every lead and job becomes a contact you keep. Their past bookings, invoices and notes, all in one place. Not just a list of leads.
Give your team their own logins, let each see every job or only their own, and send new jobs to whoever covers that suburb, or hand over several leads in one go. Up to 5 users including you on Pro, or 15 on Business.
Swipe a job card to mark it done. Task checklists on every booking. Built for one hand on your phone between jobs.
Text your Swoopd number to book, move, cancel or check a day for anyone on the team, and your crew can text on site, off site or done against a job. Included on Pro and Business, or $19 a month on Starter.
Ella is the helper inside the app. Ask her how anything works, on any plan. With the AI Assistant she can also tell you what came in today and set up a message or a change for you to check and confirm.
Your monthly report shows how many jobs Swoopd booked and the estimated value of that work. Share it with your accountant or partner.
Write up an invoice from a finished job and Send now emails your customer a PDF with your bank details and payment link, or you can share it on WhatsApp. On Pro and Business it can go through Xero instead, with Xero's pay link, and you see when it's paid.
Weekend calls, late nights and public holidays. Out of hours the assistant tells customers when you'll ring them, skipping public holidays, and urgent leads get an instant alert to you. A short briefing at 7am, 11:30am and 6pm keeps you across the day.
Put your booking link on your website, Google profile or socials. Customers pick a job and a time or ask for a call back, and it lands straight in your diary.
Add your Google review link, switch it on, and Swoopd asks the customer for a review once the job is done. More reviews means more calls, and you chase nobody.
A quick look at how a missed call turns into a booked job, from start to finish.
Less than the price of a coffee a day. One recovered job pays for three months.
Leads, calendar, analytics and payments, all designed for tradies who are on the tools, not at a desk.
Home opens with today's numbers, from leads in and jobs booked to the estimated value of work booked this month, with tabs for the leads to get back to, today's jobs and the latest conversations.
Swoopd knows the jobs, the urgency and the lingo of your trade, so each missed caller gets the reply you would have given them.
Not listed? Swoopd works for any business that runs on missed calls.
When you cannot pick up, the job is usually gone before you even know about it.
Getting back to callers, qualifying the job, booking it in, chasing the review. That is a receptionist's whole day. Swoopd does the same by message in seconds, around the clock, for a fraction of the price.
Why pay over $60,000 a year for a receptionist when Swoopd does it from $97 a month?
No rip and replace. Swoopd catches the missed call and books the job, then passes it into the calendar and accounting you already run. Your jobs show in Google Calendar, Apple Calendar or Outlook, invoices can go to Xero on Pro and Business, and Business plans can connect their own systems with the API and webhooks. Job management connections are coming soon.
Questions about plans, setup, or whether Swoopd fits your trade? Send us a message and we will get back to you, usually within one working day.
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