SwoopdStop losing plumbing jobs to missed calls
When your hands are full and the phone rings, Swoopd texts the caller back in seconds, qualifies the job and books it. You keep working, you keep the customer.
A plumber cannot answer every call
You are under a house, clearing a blocked drain, or up to your elbows in a hot water cylinder. The phone rings and you cannot get to it. By the time you call back, that homeowner has already rung the next plumber on the list and booked them in.
A burst pipe or a leaking toilet is urgent. People do not leave a voicemail and wait. They keep dialling until someone picks up. Every missed call is a job that walked straight to a competitor.
Swoopd fixes that. The moment you miss a call, it sends an instant text back to the caller, asks what they need, and either books the job or arranges a callback for the bigger quotes. It works alongside your existing mobile number, so nothing changes for your customers except that they actually get a reply.
The jobs you cannot afford to miss
Most plumbing enquiries are time sensitive and ready to book on the spot:
- Burst or leaking pipes and water everywhere
- Blocked toilets, sinks and drains
- Hot water cylinder failures and no hot water
- Tap, mixer and cistern replacements
- Leak detection and emergency callouts
- Bathroom and kitchen renovation quotes
A single emergency callout can be worth a few hundred dollars. A bathroom reno quote can be worth thousands. Miss one call a day and you are quietly losing serious money over a year.
How Swoopd works for plumbers
Someone rings, you cannot answer, and within seconds they get a friendly text from your number. Swoopd asks what the problem is, where they are and when suits them. For a straight callout it can book the job into your day. For a larger job it captures the details and flags a callback so you can quote properly.
You see the full conversation on your phone and step in whenever you want. No new handset, no call centre, no answering service reading off a script. Just a fast, professional reply that makes you look on to it even while you are flat out on the tools.
Built for the way tradies actually work
Swoopd does not expect you to sit by the phone. It runs in the background while you work, so the lead is captured whether you are driving the ute, in a roof cavity or on another job. You read it when you down tools, not before.
It is plain to set up and works on the number you already have. Most plumbers are up and running the same day.
Try it free for 14 days
Plans start at $99 a month with a 14 day free trial. One recovered callout usually covers the cost for the month. See pricing and start your trial today.
Frequently asked questions
Will Swoopd work with my existing plumbing number?
Yes. Swoopd works alongside the mobile number you already use. Customers ring the same number, and when you cannot answer, Swoopd texts them straight back. Nothing changes for them except they get a fast reply.
What happens with an emergency callout like a burst pipe?
Swoopd replies in seconds, asks what the problem is and where they are, then either books the callout into your day or flags it as urgent so you can ring back fast. The caller knows help is coming instead of moving on to the next plumber.
Do I have to learn new software or carry another phone?
No. There is no new handset and no call centre. You see every conversation on your phone and can jump in any time. Most plumbers are set up and recovering jobs the same day.