Never miss a tenant, owner or new landlord call

Swoopd texts back every missed call within seconds, captures what they need and books the callback, so maintenance, viewings and new management enquiries never slip through the cracks.

A property manager's phone never stops. A tenant rings about a burst pipe, an owner wants an update, a prospective tenant is keen on a viewing and a landlord down the road is thinking about switching managers, all in the same hour. You cannot answer every call, and the ones that roll to voicemail are the ones that turn into complaints, lost listings and vacant weeks.

Swoopd takes the pressure off. The moment a call goes unanswered, it texts the caller back from your number, finds out who they are and what they need, and books a callback or logs the job, so nothing gets dropped while you are dealing with the last drama.

Why missed calls cost property managers more than goodwill

In property management a missed call is not just an annoyance, it is risk. Miss a maintenance call and a small leak becomes a big repair and an unhappy owner. Miss a prospective tenant and the property sits empty another week. Miss a landlord shopping around and a competitor signs the management you should have won.

The calls pile up because you are stretched across:

• Routine inspections out on the road
• Viewings where you cannot break off to answer
• Tribunal prep, paperwork and owner meetings
• One urgent tenant issue while three other calls come in

Most callers will not leave a voicemail, and the ones who do still expect a fast reply.

How Swoopd works for a busy portfolio

Swoopd works alongside your existing mobile number, so there is nothing new to roll out. When you cannot answer, it texts the caller straight away, asks whether they are a tenant, an owner, a prospective tenant or a new landlord enquiry, captures the property and the issue, and either books a callback or flags it as urgent.

That means a tenant with a real emergency gets fast acknowledgement, a viewing enquiry gets captured before they look elsewhere, and a new management enquiry lands in your list instead of a competitor's.

Sort the urgent from the routine

Swoopd works out what each call is about and puts every one on your phone in a tidy list, with the property, the caller type and how urgent it is. You deal with the burst pipe first, line up the viewings and call the prospective landlords back while they are still interested, all without losing track.

• Instant text back on every missed call
• Tells tenants, owners, viewings and new landlord enquiries apart
• Captures the property and the issue while it is fresh
• Works on your existing number across the whole portfolio

It also protects your reputation. Tenants and owners who get an instant reply feel looked after, which means fewer complaints and more renewals.

Try it free for 14 days

Plans start at $99 a month with a 14 day free trial. One new management signed or one vacancy filled faster pays for it easily. See pricing for the full breakdown.

Stop letting tenants, owners and new landlords fall through the cracks. Let Swoopd catch every call so your portfolio runs smoother.