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Swoopd for HVAC and gas

HVAC and gas in Wellington that never miss a job.

Wellington HVAC and gas businesses lose work to calls they can't pick up on the tools. Swoopd replies to the calls you miss on WhatsApp within seconds, works out the job and books it straight into your calendar, so you never lose another Wellington job to voicemail.

Checking a phone late at night

The jobs Swoopd books for you

Swoopd knows the work, asks the right questions and books it like you would have. Pick Heat pump installer, Air conditioning or Gasfitter when you sign up and your job types are set up for you, from heat pump installs, services and not heating to gas leaks, gas hot water and compliance certificates. Add your prices and it gives customers a guide price for you to confirm, and for bigger installs it can book a quote visit or arrange a call back.

Heat pump installs
No heating callouts
Gas fitting
Servicing and maintenance
Ventilation
Compliance checks
Example week

A week of missed calls, answered.

An example of how a busy week could go once Swoopd is catching the calls you cannot. The figures are illustrative, not measured results.

Representative exampleGoing through the week’s bookings at a desk
After hours, still booked

A gas fitter finishes at five but the calls keep coming. Swoopd replies to the after hours calls on WhatsApp, books the ones that suit the next day and tells the rest when you will ring, without an answering service.

12
after hours calls
7
booked for next day
~$3,900
estimated value of work booked

How Swoopd works

Set up in minutes. No new number, no app for your customers, and you can take over any chat and reply yourself.

1
Forward your missed calls
Point unanswered calls to your Swoopd number. Keep your own mobile.
2
Swoopd replies on WhatsApp and qualifies
Within seconds it asks what the job is, how urgent, and when it suits, and it looks at any photos they send.
3
The job lands in your calendar
Booked and ready, with the customer details and the job written up. It can show in Google Calendar, Apple Calendar or Outlook too.
Runs on autopilot

Set it once.
It works every day.

Swoopd handles the follow ups, reminders and reports so you do not have to think about them.

9:41
Swoopd Running automatically
New lead captured
MJ
Mike Johnson
Heat pump not heating · 14 Marine Parade
New
Hi! Thanks for reaching out to Sam’s Heating. What do you need help with? For example: heat pump install, heat pump service, not heating, not cooling, or just describe the issue.
Auto replied 2 seconds after the missed call
SW
Sarah Williams
Quiet for 2 hours
Hi, just following up. Did you still need help? Reply here and we'll get back to you.
Sent automatically after 2 hours
DT
Dave Tanner
Heat pump service · Job done
Done
Hi Dave, thanks for choosing us today! We'd love your feedback, it takes 30 seconds.
★★★★★
Sent after you mark the job done, with reviews on
Urgent lead: no heating in Sumner.
EC
Emma Clarke
+64 21 555 0194 · Emergency
Call Emma now
Instant alert to your phone
This month
12
Jobs booked
$4,200
Est. value booked
Estimated value booked, 14 days
Emailed automatically on the 1st
Evening briefing
Leads today5
Jobs booked3
Jobs tomorrow4
Callbacks owed1
At 7am, 11:30am and 6pm
New enquiry by email
TB
Tom Baker
Website form · Heat pump service, Riccarton
New
Thanks Tom, we've got your enquiry. You can pick a time that suits on our booking page.
Captured from your website, with the optional auto reply on
RP
Rachel Parker
Heat pump service · Tuesday 10am
Just to check, that’s your heat pump service on Tuesday at 10am. Would you like it cancelled?
Only cancelled once the customer says yes
New job assigned
JL
Jess Liu
Heat pump install · Halswell
Ana
Given to Ana, who covers Halswell

Stop losing work to voicemail.

Start your 14 day free trial. Plans from $97 a month, set up in minutes, cancel anytime.

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